+10

ConnectX — Where Ideas Meet Innovation

Connect Every Dot. Grow Every Day

The AI-powered platform that connects your customer data, your teams, and your path to revenue.

OmniChannel Customer Service

OmniChannel Customer Service

OmniChannel Customer Service

Customer Insights

Customer Insights

Customer Insights

Personalized Engagement

Personalized Engagement

Personalized Engagement

Features

Key Features

Key Features

Get started quickly and effortlessly with our intuitive process. Follow these easy steps to maximize productivity and collaboration.

Customer Connect

Ingests customer data from all sources (POS, Web, Ads, Chat) and uses Identity Resolution...

Customer Connect

Ingests customer data from all sources (POS, Web, Ads, Chat) and uses Identity Resolution...

Demo

Decision Split

Send Email

Engagement

Demo

Decision Split

Send Sms

End

Demo

Wait Schedule

Facebook

End

End

Demo

Facebook

End

Line OA

Marketing Connect

One simple dashboard to o track your Saas growth, MpR, Chum and user behavior - without the

Demo

Decision Split

Send Email

Engagement

Demo

Decision Split

Send Sms

End

Demo

Wait Schedule

Facebook

End

End

Demo

Facebook

End

Line OA

Marketing Connect

One simple dashboard to o track your Saas growth, MpR, Chum and user behavior - without the

Social Service Connect

Consolidates all customer service and sales interactions LINE OA, FB Messenger, Email

Social Service Connect

Consolidates all customer service and sales interactions LINE OA, FB Messenger, Email

Social Service Connect

Consolidates all customer service and sales interactions LINE OA, FB Messenger, Email

Web Behaviour

2022

Click

Conversion

0

20

40

60

80

100

Jan

Feb

Mar

Apr

May

Jun

10 Mar 22

14,435.00

Website

Facebook Ads, Google Ads

Ad & Web Connect

Tracks the behavior of anonymous visitors across Web and Mobile from the moment they..

Web Behaviour

2022

Click

Conversion

0

20

40

60

80

100

Jan

Feb

Mar

Apr

May

Jun

10 Mar 22

14,435.00

Website

Facebook Ads, Google Ads

Ad & Web Connect

Tracks the behavior of anonymous visitors across Web and Mobile from the moment they..

Good morning, Yuki.

How can I help you today?

 

Kana 3.0

Can you say what makes a great holiday destination?

Can you say how you would explain a complex topic simply?

Can you say what you think the future of technology looks like?

AI and Agent Connect

Leverages advanced for customer segmentation, conversation analysis,predictive modeling

The Proof

The Proof

Beyond Hype: Industry-Standard Statistics Confirming the Impact of End-to-End Customer Intelligence on Revenue and Customer Loyalty.

Beyond Hype: Industry-Standard Statistics Confirming the Impact of End-to-End Customer Intelligence on Revenue and Customer Loyalty.

500%

Avg ROI over three years

0%

Revenue Increase

50%

higher Conversion Rate.

400%

Qualified Leads Increase

100%

Personalized Response Rate

700%

NPS Increase

50%

First Contact Resolution Rate

0K

higher Lifetime Value (CLV)

Connect, Analyze & Action

Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.

Connect

Break Down Data Silos. Build the Single Customer View.

Analyze

Unlock Hidden Value. Discover Future Intent.

Action

Automate Engagement. Drive Measured ROI.

Activity

Engagement

Campaign Automation

Campaign

channels

Completed

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Total Revenue

2022

Total Income

Total Outcome

0

20

40

60

80

100

Jan

Feb

Mar

Apr

May

Jun

10 Mar 22

$14,435.00

Connect, Analyze & Action

Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.

Connect

Break Down Data Silos. Build the Single Customer View.

Analyze

Unlock Hidden Value. Discover Future Intent.

Action

Automate Engagement. Drive Measured ROI.

Activity

Engagement

Campaign Automation

Campaign

channels

Completed

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Total Revenue

2022

Total Income

Total Outcome

0

20

40

60

80

100

Jan

Feb

Mar

Apr

May

Jun

10 Mar 22

$14,435.00

Connect, Analyze & Action

Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.

Connect

Break Down Data Silos. Build the Single Customer View.

Analyze

Unlock Hidden Value. Discover Future Intent.

Action

Automate Engagement. Drive Measured ROI.

Activity

Engagement

Campaign Automation

Campaign

channels

Completed

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Total Revenue

2022

Total Income

Total Outcome

0

20

40

60

80

100

Jan

Feb

Mar

Apr

May

Jun

10 Mar 22

$14,435.00

Connect, Analyze & Action

Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.

Connect

Break Down Data Silos. Build the Single Customer View.

Analyze

Unlock Hidden Value. Discover Future Intent.

Action

Automate Engagement. Drive Measured ROI.

Activity

Engagement

Campaign Automation

Campaign

channels

Completed

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Leslie Alexander

lesliealx01@mail.com

(702) 555-0122

Lafayette, CA

Phone

Email

Total Revenue

2022

Total Income

Total Outcome

0

20

40

60

80

100

Jan

Feb

Mar

Apr

May

Jun

10 Mar 22

$14,435.00

Solution

The Universal Data Connector: Integrate Every Touchpoint.

Your 360° Data Ecosystem: Seamlessly Unify All Online, Offline, and Legacy Sources to Fuel Predictive Growth.

Website

Website

Website

Marketplace

Marketplace

Marketplace

Mobile App

Mobile App

Mobile App

Solution

Empowering Every Role: The Unified Platform for Sales, Marketing, and Service.

Beyond Silos: ConnectX gives every team member—from Analyst to CEO—the intelligence and tools needed to drive hyper-personalized customer growth.

Sales

Marketing

Customer Service

Data Analyst

Business Leader

The Revenue Accelerator

Close deals faster with complete customer context and high-quality, sales-ready leads.

Key Benefits

Prioritize leads with the highest purchase intent using AI scores

Gain a 360-degree view of prospect history (ads seen, pages viewed, chats) before every call.

Collaborate with Marketing on seamless lead handoff and personalized follow-ups

Key Features

Lead-to-Sales Tracking & Funnel Visibility

 Deal Management & Opportunity Scoring

Social Service Connect: Chat-to-Sales Conversion

Single Customer View (Unified Profile)

Single Customer View (Unified Profile)

The Growth Architec

Achieve measurable ROI and scale personalization without relying on IT or fragmented tools.

Key Benefits

Execute true 1-to-1 personalization across all digital channels automatically

Accurately measure the ROI of every campaign, linking digital spend to final revenue

Access deep segmentation insights with plain language queries, not code.

Key Features

Lead-to-Sales Tracking & Funnel Visibility

Ads & Web Connect: Unknown-to-Known Attribution

AI Talk to Data: Natural language segmentation

Unified Customer Profile (for personalized targeting

The Omni-Channel Expert

Deliver instant, contextualized service that turns service interactions into loyalty drivers.

Key Benefits

Handle all channels (Chat, LINE, Messenger) from one Unified Inbox for efficiency.

 Access instant 360° customer history and order details the moment they say "Hello."

Utilize AI to instantly summarize long chat threads and suggest the best next action or up-sell.

Key Features

Unified Customer Touchpoint (Omni-Channel Inbox)

Ticket & Case Management • Workflow Automation (for service processes)

Real-Time Dashboards (Service KPIs)

The Insight Alchemist

Work with clean, unified, and real-time data to deliver actionable insights, not data cleanup reports.

Key Benefits

Eliminate time spent on data normalization and cleaning (Data Governance)

Access a complete, unified data environment for all required analysis and modeling.

Empower marketing and sales teams with self-service data access via natural language queries

Key Features

Identity Resolution & Data Quality Tools

AI Talk to Data: Self-service querying

Real-time Dashboards & Reporting

Unified Data Lake Access

The Strategic Futurist

Gain the big-picture visibility needed to drive predictable revenue and ensure strategic data governance.

Key Benefits

Forecast revenue and customer churn with high accuracy using predictive models.

Ensure company-wide data governance and compliance (e.g., ISO, GDPR, PDPA) across all operations

Maximize the lifetime value (LTV) of the customer base through data-driven strategies.

Key Features

Predictive AI: Revenue and Churn Forecasting

True ROI/Attribution Measurement

Data Governance & Compliance Framework

Holistic LTV Monitoring

Sales

Marketing

Customer Service

Data Analyst

Business Leader

The Revenue Accelerator

Close deals faster with complete customer context and high-quality, sales-ready leads.

Key Benefits

Prioritize leads with the highest purchase intent using AI scores

Gain a 360-degree view of prospect history (ads seen, pages viewed, chats) before every call.

Collaborate with Marketing on seamless lead handoff and personalized follow-ups

Key Features

Lead-to-Sales Tracking & Funnel Visibility

 Deal Management & Opportunity Scoring

Social Service Connect: Chat-to-Sales Conversion

Single Customer View (Unified Profile)

Single Customer View (Unified Profile)

Security you can trust

Harnessing End-to-End Customer Intelligence The proven system that transforms

AI Powered Customer Data Platform
& Marketing Automation - One platform connects all

Contact Us

Connect X
No. 75/42, 14th Floor, Richmond Building,
Sukhumvit 26, Khlong Tan, Khlong Toei District,
Bangkok 10110

Monday – Friday 08:00 – 17:00
Closed Saturday – Sunday

© 2026 ConnectX. All rights reserved.

AI Powered Customer Data Platform
& Marketing Automation - One platform connects all

Contact Us

Connect X
No. 75/42, 14th Floor, Richmond Building,
Sukhumvit 26, Khlong Tan, Khlong Toei District,
Bangkok 10110

Monday – Friday 08:00 – 17:00
Closed Saturday – Sunday

© 2026 ConnectX. All rights reserved.

AI Powered Customer Data Platform
& Marketing Automation - One platform connects all

Contact Us

Connect X
No. 75/42, 14th Floor, Richmond Building,
Sukhumvit 26, Khlong Tan, Khlong Toei District,
Bangkok 10110

Monday – Friday 08:00 – 17:00
Closed Saturday – Sunday

© 2026 ConnectX. All rights reserved.