


+10
ConnectX — Where Ideas Meet Innovation
Connect Every Dot. Grow Every Day
The AI-powered platform that connects your customer data, your teams, and your path to revenue.



OmniChannel Customer Service
OmniChannel Customer Service
OmniChannel Customer Service
Customer Insights
Customer Insights
Customer Insights
Personalized Engagement
Personalized Engagement
Personalized Engagement


Our Customers & Partners
Features
Key Features
Key Features
Get started quickly and effortlessly with our intuitive process. Follow these easy steps to maximize productivity and collaboration.
Customer Connect
Ingests customer data from all sources (POS, Web, Ads, Chat) and uses Identity Resolution...
Customer Connect
Ingests customer data from all sources (POS, Web, Ads, Chat) and uses Identity Resolution...

Demo
Decision Split
Send Email
Engagement
Demo
Decision Split
Send Sms
End
Demo
Wait Schedule
End
End
Demo
End
Line OA
Marketing Connect
One simple dashboard to o track your Saas growth, MpR, Chum and user behavior - without the

Demo
Decision Split
Send Email
Engagement
Demo
Decision Split
Send Sms
End
Demo
Wait Schedule
End
End
Demo
End
Line OA
Marketing Connect
One simple dashboard to o track your Saas growth, MpR, Chum and user behavior - without the
Social Service Connect
Consolidates all customer service and sales interactions LINE OA, FB Messenger, Email
Social Service Connect
Consolidates all customer service and sales interactions LINE OA, FB Messenger, Email
Social Service Connect
Consolidates all customer service and sales interactions LINE OA, FB Messenger, Email
Web Behaviour
2022
Click
Conversion
0
20
40
60
80
100
Jan
Feb
Mar
Apr
May
Jun
10 Mar 22
14,435.00
Website
Facebook Ads, Google Ads
Ad & Web Connect
Tracks the behavior of anonymous visitors across Web and Mobile from the moment they..
Web Behaviour
2022
Click
Conversion
0
20
40
60
80
100
Jan
Feb
Mar
Apr
May
Jun
10 Mar 22
14,435.00
Website
Facebook Ads, Google Ads
Ad & Web Connect
Tracks the behavior of anonymous visitors across Web and Mobile from the moment they..

Good morning, Yuki.
How can I help you today?
Kana 3.0

Can you say what makes a great holiday destination?
Can you say how you would explain a complex topic simply?
Can you say what you think the future of technology looks like?
AI and Agent Connect
Leverages advanced for customer segmentation, conversation analysis,predictive modeling
The Proof
The Proof
Beyond Hype: Industry-Standard Statistics Confirming the Impact of End-to-End Customer Intelligence on Revenue and Customer Loyalty.
Beyond Hype: Industry-Standard Statistics Confirming the Impact of End-to-End Customer Intelligence on Revenue and Customer Loyalty.
500%
Avg ROI over three years
0%
Revenue Increase
50%
higher Conversion Rate.
400%
Qualified Leads Increase
100%
Personalized Response Rate
700%
NPS Increase
50%
First Contact Resolution Rate
0K
higher Lifetime Value (CLV)

Connect, Analyze & Action
Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.
Connect
Break Down Data Silos. Build the Single Customer View.
Analyze
Unlock Hidden Value. Discover Future Intent.
Action
Automate Engagement. Drive Measured ROI.

Activity
Engagement
Intent Captured
Event
Triggered Nurture
Sent
Final Push
Completed
Campaign Automation
Campaign
channels
Completed

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone
Total Revenue
2022
Total Income
Total Outcome
0
20
40
60
80
100
Jan
Feb
Mar
Apr
May
Jun
10 Mar 22
$14,435.00
Connect, Analyze & Action
Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.
Connect
Break Down Data Silos. Build the Single Customer View.
Analyze
Unlock Hidden Value. Discover Future Intent.
Action
Automate Engagement. Drive Measured ROI.

Activity
Engagement
Intent Captured
Event
Triggered Nurture
Sent
Final Push
Completed
Campaign Automation
Campaign
channels
Completed

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone
Total Revenue
2022
Total Income
Total Outcome
0
20
40
60
80
100
Jan
Feb
Mar
Apr
May
Jun
10 Mar 22
$14,435.00
Connect, Analyze & Action
Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.
Connect
Break Down Data Silos. Build the Single Customer View.
Analyze
Unlock Hidden Value. Discover Future Intent.
Action
Automate Engagement. Drive Measured ROI.

Activity
Engagement
Intent Captured
Event
Triggered Nurture
Sent
Final Push
Completed
Campaign Automation
Campaign
channels
Completed

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone
Total Revenue
2022
Total Income
Total Outcome
0
20
40
60
80
100
Jan
Feb
Mar
Apr
May
Jun
10 Mar 22
$14,435.00
Connect, Analyze & Action
Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms fragmented data into predictable, personalized, and profitable customer growth.
Connect
Break Down Data Silos. Build the Single Customer View.
Analyze
Unlock Hidden Value. Discover Future Intent.
Action
Automate Engagement. Drive Measured ROI.

Activity
Engagement
Intent Captured
Event
Triggered Nurture
Sent
Final Push
Completed
Campaign Automation
Campaign
channels
Completed

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone

Leslie Alexander
lesliealx01@mail.com
(702) 555-0122
Lafayette, CA
Phone
Total Revenue
2022
Total Income
Total Outcome
0
20
40
60
80
100
Jan
Feb
Mar
Apr
May
Jun
10 Mar 22
$14,435.00

Solution
The Universal Data Connector: Integrate Every Touchpoint.
Your 360° Data Ecosystem: Seamlessly Unify All Online, Offline, and Legacy Sources to Fuel Predictive Growth.


Website
Website
Website

Marketplace
Marketplace
Marketplace
Mobile App
Mobile App
Mobile App



Helpful Resources
Harnessing End-to-End Customer Intelligence with the C-A-A Framework: The proven system that transforms

Solution
Empowering Every Role: The Unified Platform for Sales, Marketing, and Service.
Beyond Silos: ConnectX gives every team member—from Analyst to CEO—the intelligence and tools needed to drive hyper-personalized customer growth.
Sales
Marketing
Customer Service
Data Analyst
Business Leader
The Revenue Accelerator
Close deals faster with complete customer context and high-quality, sales-ready leads.
Key Benefits
Prioritize leads with the highest purchase intent using AI scores
Gain a 360-degree view of prospect history (ads seen, pages viewed, chats) before every call.
Collaborate with Marketing on seamless lead handoff and personalized follow-ups
Key Features
Lead-to-Sales Tracking & Funnel Visibility
Deal Management & Opportunity Scoring
Social Service Connect: Chat-to-Sales Conversion
Single Customer View (Unified Profile)
Single Customer View (Unified Profile)
The Growth Architec
Achieve measurable ROI and scale personalization without relying on IT or fragmented tools.
Key Benefits
Execute true 1-to-1 personalization across all digital channels automatically
Accurately measure the ROI of every campaign, linking digital spend to final revenue
Access deep segmentation insights with plain language queries, not code.
Key Features
Lead-to-Sales Tracking & Funnel Visibility
Ads & Web Connect: Unknown-to-Known Attribution
AI Talk to Data: Natural language segmentation
Unified Customer Profile (for personalized targeting
The Omni-Channel Expert
Deliver instant, contextualized service that turns service interactions into loyalty drivers.
Key Benefits
Handle all channels (Chat, LINE, Messenger) from one Unified Inbox for efficiency.
Access instant 360° customer history and order details the moment they say "Hello."
Utilize AI to instantly summarize long chat threads and suggest the best next action or up-sell.
Key Features
Unified Customer Touchpoint (Omni-Channel Inbox)
Ticket & Case Management • Workflow Automation (for service processes)
Real-Time Dashboards (Service KPIs)
The Insight Alchemist
Work with clean, unified, and real-time data to deliver actionable insights, not data cleanup reports.
Key Benefits
Eliminate time spent on data normalization and cleaning (Data Governance)
Access a complete, unified data environment for all required analysis and modeling.
Empower marketing and sales teams with self-service data access via natural language queries
Key Features
Identity Resolution & Data Quality Tools
AI Talk to Data: Self-service querying
Real-time Dashboards & Reporting
Unified Data Lake Access
The Strategic Futurist
Gain the big-picture visibility needed to drive predictable revenue and ensure strategic data governance.
Key Benefits
Forecast revenue and customer churn with high accuracy using predictive models.
Ensure company-wide data governance and compliance (e.g., ISO, GDPR, PDPA) across all operations
Maximize the lifetime value (LTV) of the customer base through data-driven strategies.
Key Features
Predictive AI: Revenue and Churn Forecasting
True ROI/Attribution Measurement
Data Governance & Compliance Framework
Holistic LTV Monitoring

Sales
Marketing
Customer Service
Data Analyst
Business Leader
The Revenue Accelerator
Close deals faster with complete customer context and high-quality, sales-ready leads.
Key Benefits
Prioritize leads with the highest purchase intent using AI scores
Gain a 360-degree view of prospect history (ads seen, pages viewed, chats) before every call.
Collaborate with Marketing on seamless lead handoff and personalized follow-ups
Key Features
Lead-to-Sales Tracking & Funnel Visibility
Deal Management & Opportunity Scoring
Social Service Connect: Chat-to-Sales Conversion
Single Customer View (Unified Profile)
Single Customer View (Unified Profile)

Security you can trust
Harnessing End-to-End Customer Intelligence The proven system that transforms











Contact Us
Connect X
No. 75/42, 14th Floor, Richmond Building,
Sukhumvit 26, Khlong Tan, Khlong Toei District,
Bangkok 10110
Monday – Friday 08:00 – 17:00
Closed Saturday – Sunday
Email: sales@connect-x.tech
Tel: 098-850-9558
Contact Us
Connect X
No. 75/42, 14th Floor, Richmond Building,
Sukhumvit 26, Khlong Tan, Khlong Toei District,
Bangkok 10110
Monday – Friday 08:00 – 17:00
Closed Saturday – Sunday
Email: sales@connect-x.tech
Tel: 098-850-9558
Contact Us
Connect X
No. 75/42, 14th Floor, Richmond Building,
Sukhumvit 26, Khlong Tan, Khlong Toei District,
Bangkok 10110
Monday – Friday 08:00 – 17:00
Closed Saturday – Sunday
Email: sales@connect-x.tech
Tel: 098-850-9558























